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The formal
practice of what today is called public relations is
less than 100 years old. Yet during its relatively brief
history, public relations has been defined in many
widely differing ways. Not surprisingly, the earliest
definitions emphasized the roles of press a gentry and
publicity since these were major elements from which
modern public relations grew. Later as public relations
was recognized and employed by more organizations,
definitions began to include:
• the
need for research prior to initiating actions, careful
planning and thorough evaluation or measurement of
results.
• a continuing, systematic process instead of a one-time
or single activity.
• multiple audiences or publics.
• its role as an essential function of management.
• public participation, mediation, conciliation,
arbitration and accommodation as important tools.
• the need, in most instances, for long-term commitment. |
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Many of these definitions were quite lengthy, so much so
that they tended more to describe what public relations
does than what it is. In 1988, in an attempt to solve
this dilemma the governing body of the Public Relations
Society of India -its Assembly -formally adopted a
definition of public relations which has become most
accepted and widely used
"Public relations helps an
organization and its publics adapt mutually to each
other."
In this definition, the essential functions of
research, planning, communications dialogue and
evaluation are implied. Key words are "organization"
rather than the limiting implication of "company" or
"business", and "publics" which recognizes that all
organizations have multiple publics from which they must
earn consent and support.
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